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This is a playbook, not product reference. It is written from your point of view: you decide the strategy, we recommend how to run it, and every recommendation links to the product rubric that makes it enforceable.

The operating flow

A pragmatic order that takes you from a first assistant to AI adopted and governed across the organization.
1

Train at scale

Start with acculturation for everyone: what AI can and cannot do, and the rules (AI Act). People govern themselves better when they understand them. It is the cheapest, highest-leverage step, and it comes first.
2

Identify and train AI champions

Use Insights to spot the most active and relevant builders. Internal committees select the AI champions, give them deeper training, and grant them the right to share. Everyone else keeps building for themselves.
3

Open: choose your strategy

Decide how widely to open creation: everyone builds (self-care), or only selected use cases (curated). Then give access accordingly. By default no one shares or publishes; sharing is granted, never self-assigned. See Opening strategies.
4

Organize the squads

Stand up the teams that keep the platform alive: a Platform squad (run and releases), a Use-cases squad (onboard complex use cases), an Animation squad (drive adoption), and Architecture (standards and reuse). See Who does what.
5

Deliver critical use cases in project mode

A small set of critical use cases gets the full engineering treatment: the use-case lifecycle and the environments and Git model in Deployment strategy. This is where infrastructure and CI/CD come in, for those use cases only, not for every self-care agent.

Before you open: one org or several?

The structure decision most teams hesitate on, and where groups fit, is covered in One organization or several.

The one principle

Governance runs on levels, and each level can only tighten the one above, never widen it. On conflict, the tightest limit wins. Inside its own envelope, each level distributes freely. It is detailed in Opening strategies and in Governe.

Explore

Opening strategies

Open to everyone or curate, and how to open without chaos

Who does what

The squads, committees, and champions, and who holds which right

One organization or several?

The structure decision, and where groups fit

Critical use cases in project mode

The lifecycle and the deployment model for the use cases that need it