> ## Documentation Index
> Fetch the complete documentation index at: https://docs.prisme.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Organization dashboard

> The default landing view in Insights — KPIs and a ranked list of every agent in your organization.

The Organization dashboard is the **Overview** entry in the sidebar at the organization level. It rolls every agent in the org into a single fleet-level read.

<Frame>
  <img src="https://mintcdn.com/prismeai/C1y4E8zihxFJ6QR0/images/insights/dashboard.png?fit=max&auto=format&n=C1y4E8zihxFJ6QR0&q=85&s=d8097ae6c9d5f666ae26a78fd110c78b" alt="Insights organization dashboard with primary and secondary KPIs, top agents, and the all-agents grid" width="1440" height="900" data-path="images/insights/dashboard.png" />
</Frame>

## At a glance

The page has four blocks, top to bottom:

1. **Header** with the dashboard period badge and a three-dot menu.
2. **Primary KPIs** — Active Users, Interactions, Average Rating, Evaluated Agents.
3. **Secondary KPIs** — Total Cost, Tokens Used, Carbon Footprint.
4. **Top Agents by Usage** ranked list and the **All Agents** grid.

## The KPIs explained

<AccordionGroup>
  <Accordion title="Active Users" icon="users">
    Distinct users who interacted with at least one agent in the period. The card also shows the **new** users added in the period and the **daily** active count, plus a trend badge against the previous period of the same length.
  </Accordion>

  <Accordion title="Interactions" icon="message">
    Total user-agent interactions in the period. The card breaks it down to per-day and per-user averages, with a trend badge.
  </Accordion>

  <Accordion title="Average Rating" icon="star">
    The average user rating across all rated conversations, plus the total count of ratings. A dash (`-`) means no ratings have been collected yet.
  </Accordion>

  <Accordion title="Evaluated Agents" icon="bot">
    Number of agents that have at least one analyzed conversation, over the total number of published agents. A low ratio means most of your fleet is not being evaluated — likely because the agents are too new or because analysis hasn't run yet.
  </Accordion>

  <Accordion title="Total Cost" icon="dollar-sign">
    Aggregate model spend in the period (USD). Trends against the previous period.
  </Accordion>

  <Accordion title="Tokens Used" icon="bolt">
    Total input + output tokens across all agents in the period.
  </Accordion>

  <Accordion title="Carbon Footprint" icon="leaf">
    Estimated CO₂-equivalent emissions for the period in kg, derived from the model usage.
  </Accordion>
</AccordionGroup>

## Top Agents by Usage

The five agents with the highest interaction count, with a horizontal bar showing each agent's share of the leader's volume. Click a row to jump straight into that agent's per-agent overview.

## All Agents

A grid of every published agent your account can see. Each card surfaces the agent's name, category, and a quick read on its analyzed volume and average score. Click any card to enter the agent view.

## Recalculate metrics

The KPIs on this page are computed from a daily aggregation. After a large bulk analysis run, the dashboard may show stale numbers until the next aggregation cycle.

The three-dot menu in the top-right exposes **Recalculate metrics** — use it to force the rollup immediately. The action requires platform-admin authentication (verified through Governe). Without that role the request is rejected at the API layer.

<Frame>
  <img src="https://mintcdn.com/prismeai/C1y4E8zihxFJ6QR0/images/insights/dashboard-recalculate.png?fit=max&auto=format&n=C1y4E8zihxFJ6QR0&q=85&s=4e9d2dc615aff68d91f8c2d9a13854d0" alt="Dashboard top-right three-dot menu open with the Recalculate metrics action" width="1440" height="900" data-path="images/insights/dashboard-recalculate.png" />
</Frame>

## What this dashboard doesn't show

* **Per-agent quality detail.** Use [Agent overview](/products/ai-insights/agent-overview) instead.
* **User feedback.** Likes, dislikes, and dislike categories live on [Feedback](/products/ai-insights/feedback).
* **Adoption segmentation.** Power / Regular / Basic users live on [Adoption](/products/ai-insights/adoption).
* **Memory and topic trends.** See [Memories](/products/ai-insights/memories) and [Topics](/products/ai-insights/topics).

## Where to go next

<CardGroup cols={2}>
  <Card title="Drill into one agent" icon="bot" href="/products/ai-insights/agent-overview">
    Click any agent card to enter its scoped view.
  </Card>

  <Card title="Visualize the fleet" icon="diagram-project" href="/products/ai-insights/graph">
    See agents, tools, and categories as an interactive network.
  </Card>
</CardGroup>